Rated Excellent By Our Customers On Trustpilot
Free UK Delivery
100% Secure Online Shopping Guaranteed

Why is my order status "Pending Payment"?

Why is my order status "Pending Payment"?

If your order is in stock, the status of your order will remain "Payment Pending" until our team process the payment, this can be anything from 5 minutes to the next working day, this is due to the manual processing of card transactions.

If the order is a pre-order the "Pending Payment" status will remain until a member of our team pre-authorises your card with a 1p transaction, this 1p is then refunded, this will allow us to charge your payment method when your pre-order is ready to ship.

If your order status is still "Pending Payment" after 7 days please contact support@gamersheek.co.uk