Shipping Rates & Times
Gamersheek aim to dispatch all orders placed before 1pm on the same working day, if not your order should be dispatched the next working day.
Please note that during the pandemic, there may be delays of around an additional 2-3 working days for orders to be dispatched.
Gamersheek reserves the right to cancel orders & pre-orders where necessary for any reason including, stock allocations and stock errors.
Please note that during the current pandemic and busy periods, such as Christmas it may take longer to ship orders due to the increased number of orders being processed.
Unfortunately, no compensation can be offered for deliveries that take longer than the estimated dispatch and delivery times however we can offer a full refund if the new date does not suit.
All our merchandise orders are delivered by Royal Mail Tracked 24 or DPD Next Day Delivery free of charge, this is an industry leading service, most other retailers use a slower service as standard or charge extra for "express delivery". If a mobile number is provided when you order, we will pass this information over to the courier and they will give you a delivery window for when your order will be delivered, you will get a dispatch email with your tracking number from Gamersheek, you can use this tracking number to re-arrange deliveries to suit your needs.
Video games will be sent via Royal Mail 24, this again is an industry standard, in order to keep the shipping costs down this is not a fully tracked service unlike our merchandise shipping, to offer the same service would lead to much higher prices.
International Costs and Delivery Times
Gamersheek use various couriers to deliver our parcels around the world, this is in order to keep our shipping costs down and deliver the best possible experience for our customers.
At the moment we use:
Deutsche Post also known as DHL Global Mail
For customers living in the EU, since Brexit began on 1st January 2021 customers may be subject to import charges and additional handling charges, Gamersheek cannot be held responsible for any additional charges incurred when ordering from ourselves.
However if you live in the following countries:
Austria, Belgium, Czech Republic, France, Germany, Luxembourg, Netherlands, Spain
Gamersheek have a service where we can charge the tax at the point of checkout, and we pass the tax onto the local authorities this means you will not incur any additional charges. The price you see is the price you pay, we are working on adding more EU countries to the list.
For all other worldwide countries again Gamersheek cannot be held responsible for any additional charges incurred when ordering from ourselves.
Our Worldwide Shipping charges start from as low as £9.95, we will publish a full chart on this page shortly.