***All Paypal payments are charged immediately after an order is placed***
If paying by credit or debit card:
Pre-Order Items: Pre-Order products will be charged as soon as they are in stock, this can be up to three weeks prior to the product release date, your order status may sit at "Pending Payment" this is normal and will change to "Pre-Order" once our team get the authentication from Sage Pay.
You may notice a 1p charge on your card, our payment provider Sage Pay will charge 1p to authenticate your card details, this payment will be automatically refunded, this provides us with the token to charge your card when the stock arrives.
In-Stock Items: These orders will be charged within 24 hours of being placed, with most of them being charged within 1 hour, your order status may sit at "Pending Payment" this is normal and will change to "Payment Received" once the card has been charged.
Please be advised that if we are unable to collect payment at the time a charge occurs, your order will be automatically cancelled and unfortunately we will not be able to reinstate nor update or revise card information through our website.
If you need to update your payment information before an order ships please contact our Customer Service team at - firstname.lastname@example.org