I Have Changed My Mind - How To Return An Item
As per The Consumer Protection (Distance Selling) Regulations 2000 you have 14 days to return an item as long as the item is in the same condition that it was delivered.
If you change your mind and would like to return an item, please use the Return Items button on the order in which you would like to return.
This will generate a Returns Form, please print this off and put it in the shipment along with the returned item.
All items must be returned via a tracked service, this is to ensure delivery and peace of mind for your return, we advise you use Royal Mail Tracked 48, this is a cheaper service and all items are usually delivered within 24-48 hours, you can use DPD to send larger items as this is an alternative to Royal Mail and you can drop your return to various DPD Drop Off Locations across the UK.
Please note that the customer is responsible for all shipping costs incurred for returning an item to ourselves.
If you have any further questions please contact us on firstname.lastname@example.org