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Delivery & Returns

Delivery & Returns

We offer a range of domestic and international delivery methods, so you can select the delivery method that most suits your needs.

We endeavour to dispatch all orders same-day if placed before 2pm Monday-Friday (excl. Bank Holidays), and all other such orders will be dispatched the next working day (Monday-Friday, excl. Bank Holidays).

Express and non-mainland Courier orders will be dispatched same-day if ordered before 11am Monday-Friday (excl. Bank Holidays), and will otherwise be dispatched the next working day or dispatched via “Special Delivery Guaranteed by 1pm” if ordered before 2pm.

Please note that our office is closed on Bank Holidays and that neither Royal Mail nor our courier services, will collect from us or deliver on Bank Holidays.

Domestic Shipping Options

Royal Mail Tracked 24 - Order would be expected to arrive within 1-2 working days of dispatch. Tracked, £3 for orders under £50

Royal Mail Tracked 48 - Order would be expected to arrive within 2-3 working days of dispatch. Tracked. - £2 for orders under £50

Courier Delivery (UK non-Mainland) - Order would be expected to arrive within 1-2 working days of dispatch. Tracked. £8 for orders under £50

Please note that if your Standard or Economy order has not arrived within these times, your order may still be in transit. Standard and Economy delivery cannot be reported as lost with the delivery company until 10 working days have elapsed. If you have any questions regarding an Express, Special Delivery, Courier, Saturday Guaranteed, or Saturday Courier delivery, please contact us.

Free Shipping Offers

Orders Over £50 - Free Royal Mail Tracked 48

Orders Over £75 - Free Royal Mail Tracked 24

Orders Over £125 - UK Mainland - Free Courier Delivery

Please note that all shipping offers only apply to orders placed for delivery within the UK Mainland. Please be sure to select the appropriate free shipping option when placing a qualifying order.


  • Products can be returned for any reason within 14 days of the initial purchase.
  • Faulty goods, or goods damaged before receipt by the customer, can be returned within 30 days of the initial purchase.
  • Any return postage costs will be paid by the customer for unwanted items.
  • Sealed product and accessories must be returned in their original packaging, undamaged and unopened.
  • Products not returned in this condition will be refunded at 50% of the sale value. This does not apply to items being returned due to manufacturing faults or items received by the customer already damaged.
  • Please contact us if you need to arrange a return.

Cancellations / Order Amendments

You can cancel or amend any order before it has been dispatched, please contact us to do so. If an order needs to be cancelled or amended at very short notice, we recommend calling to ensure that your order is not packed and/or dispatched before changes can be made. Please note that alterations may result in a delay in dispatching your order. If your order has been already been dispatched, please follow our returns process.

International Shipping Options

Gamersheek offer International Shipping services with these couriers Royal Mail (Worldwide), DPD Local (Europe) and DHL (Non-European). 

Please refer to the shipping table for International Shipping charges.

Please note that Gamersheek customers are responsible for any customs charges or import duties payable on receipt of international packages. If a package is refused by the consumer or returned due to non-payment of any charges or duties, or the provision of an incorrect address, any charges incurred by Gamersheek in shipping and recovering the package may, at our discretion, be deducted from any refund later given for the order.